Privacy statement

This is a translation of the Dutch privacy statement. In the event of any discrepancy, the Dutch text prevails.

This statement applies to all products and services provided by Today Makelaars and to this website. Today Makelaars is responsible for the processing of personal data as described in this privacy statement.

Today Makelaars
De Cuserstraat 93
1081 CN Amsterdam
Chamber of Commerce: 59959738
Telephone: 085 – 760 38 20
Email: info@todaymakelaars.nl

Personal data we process

Today Makelaars processes your personal data because you use our services and/or because you provide this data to us yourself. Below is an overview of the personal data we process:

  • first name and surname;
  • gender;
  • date of birth, place and country of birth;
  • nationality;
  • address details;
  • telephone number and email address;
  • bank account number;
  • occupation, income, employment, employer and employment history;
  • UWV (Employee Insurance Agency) data and pension data;
  • whether you smoke;
  • marital status, and whether and when you divorced;
  • proof of identity or residence permit;
  • children;
  • highest level of education completed;
  • business details: income or profit, type of business, legal form, Chamber of Commerce number, SBI code, RSIN number, number of businesses and entrepreneur’s tax allowances;
  • other work and income: other income in box 1, income from a substantial interest (box 2), income in box 3, state pension (AOW) and reductions to the state pension;
  • housing situation, owner-occupied home reserve and home debt, BKR (credit registration) record, details of your current mortgage and home, and the expected future development of your financial situation;
  • the personal data of your partner (or ex-partner) and children, as described above, where applicable.

Special and/or sensitive personal data

Special personal data is sensitive data, such as data concerning health, criminal record or ethnic origin. Today Makelaars processes special personal data.

For what purposes we process personal data

Today Makelaars processes your personal data for the following purposes:

  • handling your payment;
  • being able to call or email you if this is necessary to provide our services;
  • informing you about changes to our services and products;
  • delivering goods and services to you.

Automated decision-making

Today Makelaars does not take decisions based on automated processing on matters that may have (significant) consequences for individuals. This refers to decisions taken by computer programs or systems without the involvement of a human being (for example, an employee of Today Makelaars).

How long we retain personal data

Today Makelaars does not retain your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected during the client relationship. In processing and retaining personal data, Today Makelaars is bound by the applicable laws and regulations and keeps up to date with developments in them.

Sharing personal data with third parties

Today Makelaars does not sell your data to third parties and only provides it where this is necessary for the performance of our agreement or to comply with a legal obligation. We conclude a data processing agreement with companies that process your data on our behalf, to ensure the same level of security and confidentiality of your data.

We may transfer your personal data to, among others, outsourcing parties that process your data and assess your application on our behalf, banks, mortgage advisers, intermediaries, estate agents, valuers and their umbrella organisations, civil-law notaries, insurers, the Mortgage Fraud Prevention Foundation (Stichting Fraudebestrijding Hypotheken, SFH), Stichting WEW, BKR, accountants, bookkeepers, other advisers, the Land Registry (Kadaster), the Personal Records Database (BRP) and the Chamber of Commerce.

This website

There is no form on this website: you do not enter any data here. If you would like to get in touch, simply call or email us directly. What the website does process is set out below.

Technical log files. For each visit, the web server records, among other things, the IP address, the time and the page requested. This is necessary for security and to detect errors. These files are automatically deleted after thirty days.

Visitor statistics. We measure how many people visit the website and which pages are read most. We do this with statistics software on our own server within the European Union. The data stays there and we do not share it with anyone. Specifically:

  • nothing is placed on or read from your device;
  • your IP address is anonymised before it is stored;
  • from your IP address we first derive an approximate location (country, region and town), using a database on our own server; no data is sent to any other party for this;
  • in addition, we record which pages you viewed, for how long, which website or search engine you came from, and what type of device, browser and screen size you use;
  • we do not track you across other websites and do not create a profile of you;
  • if “Do Not Track” is enabled in your browser, we do not measure your visit;
  • we delete the individual visit data after 180 days; after that we keep only totals.

Our property listings. On the Listings page, the properties we have for sale are loaded directly from the supplier of our property software, a Dutch company. To do so, your browser retrieves the overview, the photos and two fonts; for those fonts, the request goes to a font service of a provider in the United States. In the process, these parties see your IP address and which page you are viewing. This only happens on the Listings page.

Purchased properties. For a number of properties that we have purchased, photos are shown that are loaded from a property platform. Here too, that party sees your IP address.

Map. The Contact page contains a map from an external map service. It is only loaded on that page. In the process, the map service sees your IP address and which page you are viewing. The provider is established in the United States; the transfer of data outside the European Union is based on the EU-U.S. Data Privacy Framework.

The website runs on servers within the European Union. Apart from the parties above, nobody receives data via the website. We will provide the names of our processors on request.

Legal basis (Article 6(1)(f) GDPR): our legitimate interest in having a properly functioning, secure website and being able to show our listings.

Cookies

This website does not place cookies for advertising, statistics or to track visitors across other websites. You will therefore only see a short notice. If you dismiss it, the website remembers this with one small file on your device, so that the notice does not reappear on every visit. It contains nothing that can be traced back to you.

Viewing, correcting or deleting your data

You have the right to access, correct or delete your personal data. You also have the right to withdraw any consent you have given for the data processing or to object to the processing of your personal data by Today Makelaars, and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or to another organisation you name.

You can send a request for access, correction, deletion or transfer of your personal data, or a request to withdraw your consent or object to the processing, to info@todaymakelaars.nl. To make sure that the request has been made by you, we ask you to enclose a copy of your proof of identity. In this copy, black out your passport photo, passport number and citizen service number (BSN) to protect your privacy. We will respond to your request as quickly as possible, and in any case within four weeks.

Today Makelaars would also like to point out that you can lodge a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

How we protect personal data

Today Makelaars takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. The website can only be accessed via an encrypted connection. If you feel that your data is not properly secured after all, or if there are indications of misuse, please contact us at info@todaymakelaars.nl.

Changes

If anything changes in the way we handle data, we will update this statement. This version is dated 6 October 2026.